Your Complete IT Department, One Subscription
From hardware and software procurement to custom app development and AI implementation, Valor Technology is the single partner that handles everything so you can focus on growing your business.
What We Do
Everything Your Business Needs to Thrive
Whether you need managed IT support, strategic consulting, or custom development, our team delivers enterprise-quality services to small and mid-sized businesses.
Hardware Procurement & Installation
We source, configure, and install workstations, networking equipment, and peripherals so your team always has the right tools for the job.
Custom Application Development
Need a purpose-built solution? Our development team creates custom web and mobile applications tailored to your workflows.
AI Implementation
From intelligent automation to predictive analytics, we help you adopt AI technologies that deliver measurable ROI for your business.
Software Procurement & Licensing
We handle vendor relationships, licensing compliance, and deployment so your software stack is always current and cost-effective.
Cybersecurity & Compliance
Protect your business with enterprise-grade security: endpoint protection, monitoring, backup, and disaster recovery planning.
Help Desk & Ongoing Support
Your employees get direct access to our support team for troubleshooting, onboarding, and day-to-day IT issues.
Project Management
Full lifecycle management for technology initiatives, from planning and execution to delivery. Includes timeline development, resource allocation, and stakeholder communication.
$125/hour or project-based pricing
Business Case Analysis
Data-driven evaluation of technology investments with financial modeling, cost-benefit analysis, and recommendation reports to support strategic decisions.
Starting at $2,500 per analysis
Process Improvement & Optimization
Analyze and redesign business processes to increase efficiency, reduce costs, and eliminate bottlenecks through technology enablement and workflow optimization.
Starting at $2,000 per process
Market Research & Competitive Analysis
Strategic research to support market entry, product launches, competitive positioning, and vendor evaluation with actionable insights and recommendations.
Starting at $1,500 per study
Professional and Enterprise tier clients receive quarterly consulting credits.
Transparent Pricing
One Partner. One Subscription. Zero Headaches.
Choose the plan that fits your business today and scale up as you grow. All plans include a dedicated team that knows your environment inside and out.
Starter Plus
Essential IT support for micro-businesses
Ideal for: 1-10 employees
Commitment: 12-month minimum
- 4 support tickets or 4 hours monthly
- Remote help desk (phone & email)
- Email & productivity tools setup
- Basic endpoint security monitoring
- Monthly security patch management
- Quarterly IT health check-ins
- Knowledge base access
- Up to 10 devices/users
Essentials
Core IT support for growing teams
Ideal for: 10-25 employees
Commitment: 10-user minimum
- Unlimited help desk & remote support
- Network monitoring
- Software licensing management
- Email & productivity tools setup
- Basic cybersecurity protection
- Monthly IT health reports
- 2-hour response time SLA
Professional
Full IT department replacement
Ideal for: 25-100 employees
Commitment: 15-user minimum
- Everything in Essentials
- Hardware procurement & installation
- Quarterly on-site support visits
- Cloud infrastructure management
- Advanced threat detection
- Vendor management
- Quarterly strategy reviews
- $500 quarterly consulting credit
Enterprise
Custom solutions & innovation
Ideal for: 100+ employees
Commitment: Custom minimums
- Everything in Professional
- Custom application development
- AI & automation implementation
- Dedicated account manager
- 24/7 priority support
- Compliance & audit preparation
- Technology roadmap planning
- $1,500 quarterly consulting credit
Add-On Services & Pricing
Support Overages
- • Additional support: $75/hour
- • After-hours emergency: $150/hour
- • Weekend support: $125/hour
On-Site Services
- • On-site visit: $250 (first 3 hrs)
- • Travel fee (25+ miles): $100
- • Hardware setup: $125/hour
Project Work
- • Network installation: $150/hour
- • Hardware procurement: 12-15% markup
- • Additional devices: $25/device/month
All pricing based on 12-month agreements. Month-to-month available at higher rates.
Contact us for a free consultation and customized quote.
Strategic Consulting
Beyond IT Support: Strategic Business Consulting
Our consulting services help you make data-driven decisions, optimize operations, and execute strategic initiatives with confidence.
Project Management
Full lifecycle project management for technology initiatives, software implementations, infrastructure upgrades, or digital transformation projects.
Key Deliverables
- Project charter & scope definition
- Timeline & resource planning
- Risk mitigation strategies
- Stakeholder communication
Pricing
Common Use Cases:
- • Software implementation (CRM, ERP)
- • Office relocation or IT infrastructure upgrade
- • Cloud migration projects
Business Case Analysis
Comprehensive analysis to evaluate technology investments with data-driven recommendations and financial modeling.
Key Deliverables
- Current state assessment
- Solution alternatives evaluation
- 3-year financial projections
- Executive summary & presentation
Pricing
Common Use Cases:
- • Major technology investments ($10,000+)
- • Build vs. buy decisions
- • ROI assessment for automation
Process Improvement
Analysis and redesign of business processes to increase efficiency, reduce costs, and eliminate bottlenecks through technology enablement.
Key Deliverables
- Current state process mapping
- Bottleneck identification
- Future state design with optimization
- Implementation roadmap
Pricing
Common Use Cases:
- • Manual processes causing delays
- • Department workflow inefficiencies
- • Preparing for business scaling
Market Research
Strategic research supporting business decisions including market entry, competitive positioning, and vendor evaluation.
Key Deliverables
- Competitive landscape analysis
- Market sizing & opportunity assessment
- Customer insights & segmentation
- Actionable recommendations
Pricing
Common Use Cases:
- • New product or service launches
- • Competitive positioning analysis
- • Technology vendor evaluation
Exclusive Consulting Benefits for Managed IT Clients
Professional and Enterprise tier clients receive discounted consulting rates and quarterly consulting credits toward strategic services.
Professional Tier
$500
Quarterly consulting credit
+ 12-20% discount on hourly rates
Enterprise Tier
$1,500
Quarterly consulting credit
+ 19-23% discount on hourly rates
All consulting engagements begin with a complimentary 30-minute discovery call.
Projects include clear scope, deliverables, and timeline in a written statement of work.
Why Valor
We Become Your IT Department So You Can Focus on What Matters
Most IT providers send you a bill and disappear. We take a different approach. Valor Technology integrates with your team as a strategic partner, proactively managing your technology so you never have to think about it.
True Partnership
We embed in your business. Your goals become our goals. No ticket queues, no impersonal call centers.
Predictable Costs
One subscription covers everything. No surprise invoices, no hidden fees. Budget your IT spend with confidence.
Proactive, Not Reactive
We monitor, maintain, and optimize your systems 24/7. We fix problems before they impact your business.
Built for SMBs
We specialize in small to mid-sized businesses. You get enterprise-grade expertise without the enterprise price tag.
Get Started
Ready to Simplify Your IT?
Tell us about your business and we will put together a custom plan. No commitments, no pressure. Just a conversation about how we can help.